AQ (Frequently Asked Questions)

When will my order ship?

Orders are typically processed within 2–5 business days. Once your order ships, you’ll receive a confirmation email with tracking information.

How long does delivery take?

Delivery times vary by location:

United States: 3–7 business days after shipping

International: 7–21 business days after shipping

Delays may occur during holidays or high-volume release periods.

Do you offer international shipping?

Yes. We ship to most international destinations. Shipping costs and delivery times are calculated at checkout based on your location.

How can I track my order?

Once your order ships, you’ll receive a tracking number via email. Please allow up to 24 hours for tracking updates to appear.

What is your return policy?

We accept returns or exchanges for damaged, defective, or incorrect items.

To request a return, contact us within 7 days of delivery with your order number and clear photos of the issue.

Can I cancel or change my order?

Orders can only be changed or canceled before they ship. Once an order has been processed or shipped, it cannot be modified.

What sizes do you offer?

Sizing varies by product. Please refer to the size chart on each product page before ordering to ensure the best fit.

Are your products officially licensed?

Yes. All merchandise sold on DeuceOfficialMusic.com is officially released and sold through this site.

Who do I contact for order support?

For all order-related questions, email us at:

aronerlichman06@gnail.com

Please include your order number for faster assistance