Shipping Policy

Order Processing

All orders are processed within 2–5 business days (excluding weekends and holidays).

During new releases or high-demand periods, processing times may be slightly longer.

Shipping Rates & Delivery Estimates

Shipping costs are calculated at checkout.

Estimated delivery times after shipment:

United States: 3–7 business days

International: 7–21 business days

Please note that international orders may be subject to customs delays beyond our control.

Tracking Information

Once your order has shipped, you will receive a confirmation email containing your tracking number. Tracking updates may take up to 24 hours to activate.

Shipping Address Accuracy

Please ensure your shipping address is correct at checkout.

We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.

Lost or Stolen Packages

Deuce Official Music is not responsible for lost or stolen packages once marked as delivered by the carrier.

If your package is marked delivered but not received, please contact your local carrier.

Damaged or Incorrect Items

If your order arrives damaged or incorrect, please contact us within 7 days of delivery with your order number and photos of the issue so we can assist you promptly.

International Orders & Customs

International customers are responsible for any customs fees, duties, or taxes required by their country